Privacy Policy
How we Handle your Data
Effective Date: 09 November 2022
Nuru Expeditions is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make an inquiry, or book our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, nationality, passport details (where required), and other information you provide when making inquiries or bookings.
Booking Information: Travel dates, accommodation preferences, flight details, and special requests.
Payment Information: Payment-related details necessary to process transactions (note: we do not store full credit/debit card details).
Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide requested services
Process bookings and payments
Customize travel arrangements and itineraries
Communicate important updates related to your trip
Improve our website, services, and customer experience
Comply with legal and regulatory obligations
3. Sharing of Information
We may share your information with:
Hotels, lodges, airlines, guides, and other service providers involved in delivering your travel services
Payment processors and financial institutions for transaction processing
Government or regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Protection and Security
Nuru Expeditions implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can control cookie settings through your browser preferences.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights
Depending on applicable data protection laws, you may have the right to:
Access your personal information
Request correction or updates to your data
Request deletion of your personal information
Object to or restrict certain processing activities
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Nuru Expeditions is not responsible for the privacy practices or content of these external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Nuru Expeditions
Email: info@nuru-expeditions.com
Phone: +255 769-909-737
By using our website and services, you agree to the terms of this Privacy Policy.
